Creation of formal portfolio management process and criteria, based on the business values, objectives, and strategy
Prioritization: definition of ranking and prioritization of existing portfolio
Resource Management: tracking and (re)allocation of resources based on portfolio ranking
Scenario Analysis to support portfolio optimization
Program Management
Management of complex cross-functional programs, comprising multiple projects and initiatives, within operational and regulatory constraints
Planning: creation of program timelines with dependencies and constraints; identification of risks and opportunities; scenario analysis; estimation of resources (FTEs, budget, equipment, reagents, facilities, etc)
Coordination with functional leads to ensure complete definition of program scope and cross-functional communication
Coordination with Regulatory and Quality teams to define clear requirements and ensure compliance
Execution: coordination of ongoing activities feeding into the program; monitoring and response to program issues, risks, and opportunities
Business Process Design
Design of fit-for-purpose business processes, based on customer needs and external requirements
Examples: Program decision-making, change management, program portfolio governance
Creation of tools for simple and efficient process execution (dashboards, decision trackers, schedules, etc)
Creation of standard procedure documents describing business processes
Training for staff on new business processes
Technical Writing
Clear, concise documentation of technical processes, systems, and data
Examples: Standard operating procedures (SOPs), study protocols and reports, user guides, regulatory submissions, academic manuscripts
Creation of original content “from scratch” through interviews with internal stakeholders and iterative reviews
Creation of document templates, compliant with corporate branding, quality and regulatory requirements, and/or enterprise software requirements
Copy editing or conversion of content into new or existing templates (where the content or process is already defined)
Not sure what type of support you need? See Use Cases for examples.
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